Career
Deus is one of the fastest growing E-commerce technology companies in Ghana. Our success would not be possible without extremely talented, hungry, dynamic, entrepreneural and hard working people. If you would be a good fit to our team. Let us know as soon as possible.
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Dispatch Riders
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Human Resource
DISPATCH RIDER
Show MoreSALARY : 800GHȻ-1500GHȻ
Requirements
- Must have a Valid Motor Licensed
- A minimum of Secondary School Leaving Certificate
- Proven experience as a dispatch rider or relevant position.
- Familiarity with relevant routes in Accra as well as know how to read maps.
- Must enjoy motorcycling and be a skilled rider.
- Ability to communicate, read and write.
- Organizational and multitasking abilities
- Ability to work under pressure and under less Supervision
- Have good numeracy skills for delivery and expenses records.
- Polite and able to get along with people.
- Sound judgement and critical thinking
- Active listener with excellent communication skills
- Proficient in English (oral and written)
Responsibilities
- Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions
- Responsible for contacting customers to verify delivery address.
- Responsible for picking up items and delivering them safely to customers on time.
- Responsible for collecting monies for bought items upon delivery to the customer.
- Receive emergency and non-emergency calls and record significant informations.
- Address problems and requests by transmitting information or providing solutions.
- Receive and dispatch orders for products or deliveries.
- Prioritize calls according to urgency and importance?
- Use Mobile phone, or Mobile App to send notifications, deliveries, or other field units to appropriate locations.
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles, and requirements.
What We Offer
- Insurance cover
- Regular Maintenance of Motorcycle to ensure Riders Safety
- Acquisition of experience
- Well Remunerated
- Teamwork and Training
The Dispatch Rider is responsible for the delivery of orders within Accra and to the Transport Stations for onward delivery if the customer is outside Accra. He shall also be responsible for other duties which involves the use of Motorcycle in the day to day operations of the company.
Location
Achimota-Accra
6/01/2023 - 8/31/2023
If you are interested, please apply via the apply button
Customer Care Associate
Show MoreSalary: 2000gh-3000gh
Requirements
- Higher National Diploma (HND),Bachelors Degree, Post Graduate Degree, or equivalent. I.T will be an added advantage
- Product and Service knowledge
- Digital literacy
- Time management skills
- Ability to read customers
- Goal-oriented focus
- Creativity and Resourcefulness
- Active listening and Clear communication skills
- Problem solving skills
- Emotional intelligence
- Willingness to learn
- Empathy and Adaptability
- Patience and Serenity
- Positive and Constructive attitude
- Confidence and Empowerment
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels ; phone, email and WhatsApp
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Location
Achimota-Accra
12/01/2023 - 12/31/2023
If you are interested, please apply via the apply button
Customer Care Associate
Show MoreSalary: 2000gh-3000gh
Requirements
- Higher National Diploma (HND),Bachelors Degree, Post Graduate Degree, or equivalent. I.T will be an added advantage
- Product and Service knowledge
- Digital literacy
- Time management skills
- Ability to read customers
- Goal-oriented focus
- Creativity and Resourcefulness
- Active listening and Clear communication skills
- Problem solving skills
- Emotional intelligence
- Willingness to learn
- Empathy and Adaptability
- Patience and Serenity
- Positive and Constructive attitude
- Confidence and Empowerment
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels ; phone, email and WhatsApp
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Location
Achimota-Accra
12/01/2023 - 12/31/2023
If you are interested, please apply via the apply button
DISPATCH RIDER
Show MoreSALARY : 800GHȻ-1500GHȻ
Requirements
- Must have a Valid Motor Licensed
- A minimum of Secondary School Leaving Certificate
- Proven experience as a dispatch rider or relevant position.
- Familiarity with relevant routes in Accra as well as know how to read maps.
- Must enjoy motorcycling and be a skilled rider.
- Ability to communicate, read and write.
- Organizational and multitasking abilities
- Ability to work under pressure and under less Supervision
- Have good numeracy skills for delivery and expenses records.
- Polite and able to get along with people.
- Sound judgement and critical thinking
- Active listener with excellent communication skills
- Proficient in English (oral and written)
Responsibilities
- Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions
- Responsible for contacting customers to verify delivery address.
- Responsible for picking up items and delivering them safely to customers on time.
- Responsible for collecting monies for bought items upon delivery to the customer.
- Receive emergency and non-emergency calls and record significant informations.
- Address problems and requests by transmitting information or providing solutions.
- Receive and dispatch orders for products or deliveries.
- Prioritize calls according to urgency and importance?
- Use Mobile phone, or Mobile App to send notifications, deliveries, or other field units to appropriate locations.
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles, and requirements.
What We Offer
- Insurance cover
- Regular Maintenance of Motorcycle to ensure Riders Safety
- Acquisition of experience
- Well Remunerated
- Teamwork and Training
The Dispatch Rider is responsible for the delivery of orders within Accra and to the Transport Stations for onward delivery if the customer is outside Accra. He shall also be responsible for other duties which involves the use of Motorcycle in the day to day operations of the company.
Location
Achimota-Accra
6/01/2023 - 8/31/2023
If you are interested, please apply via the apply button
Benefits
Team work Enhancement
Skills Development
Socialization
Improved Communication
Hiring People not Skills
Our ability to come together, work together, share ideas makes us unique and able to solve complex problems. Coming together makes us develop a shared skill, understand the work and the needs of our customers.
Join the Deus Family TodayLet's work together
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